Support Holidays
The following list of holidays are non-business days for JumpMind. Support staff will respond to messages received during these holidays on the next business day after the holiday. If you are an Enterprise Subscription customer with a Priority-1 production outage, contact the off-hours support engineer via the urgent support phone number. Please consult the Support Interaction Guide for specific information on contact, service levels, and response times.
2023 Support Holidays
- 2 Jan: New Year's Holiday
- 29 May: Memorial Day
- 4 Jul: Independence Day
- 4 Sep: Labor Day
- 23 Nov: Thanksgiving Day
- 25 Dec: Christmas Day