Support Holidays

The following list of holidays are non-business days for JumpMind. Support staff will respond to messages received during these holidays on the next business day after the holiday. If you are an Enterprise Subscription customer with a Priority-1 production outage, contact the off-hours support engineer via the urgent support phone number. Please consult the Support Interaction Guide for specific information on contact, service levels, and response times.

2020 Support Holidays

• 1 Jan: New Year's Day
• 25 May: Memorial Day
• 3 Jul: Independence Holiday
• 7 Sep: Labor Day
• 26 Nov: Thanksgiving Day
• 27 Nov: Thanksgiving Holiday
• 24 Dec: Christmas Holiday
• 25 Dec: Christmas Day

2021 Support Holidays

• 1 Jan: New Year's Day
• 31 May: Memorial Day
• 5 Jul: Independence Holiday
• 6 Sep: Labor Day
• 25 Nov: Thanksgiving Day
• 26 Nov: Thanksgiving Holiday
• 24 Dec: Christmas Holiday
• 31 Dec: New Year's Holiday