Support Holidays
The following list of holidays are non-business days for JumpMind. Support staff will respond to messages received during these holidays on the next business day after the holiday. If you are an Enterprise Subscription customer with a Priority-1 production outage, contact the off-hours support engineer via the urgent support phone number. Please consult the Support Interaction Guide for specific information on contact, service levels, and response times.
2020 Support Holidays
- 1 Jan: New Year's Day
- 25 May: Memorial Day
- 3 Jul: Independence Holiday
- 7 Sep: Labor Day
- 26 Nov: Thanksgiving Day
- 27 Nov: Thanksgiving Holiday
- 24 Dec: Christmas Holiday
- 25 Dec: Christmas Day
2021 Support Holidays
- 1 Jan: New Year's Day
- 31 May: Memorial Day
- 5 Jul: Independence Holiday
- 6 Sep: Labor Day
- 25 Nov: Thanksgiving Day
- 26 Nov: Thanksgiving Holiday
- 24 Dec: Christmas Holiday
- 31 Dec: New Year's Holiday