Support Holidays

The following list of holidays are non-business days for JumpMind. Support staff will respond to messages received during these holidays on the next business day after the holiday. If you are an Enterprise Subscription customer with a Priority-1 production outage, contact the off-hours support engineer via the urgent support phone number. Please consult the Support Interaction Guide for specific information on contact, service levels, and response times.

2024 Support Holidays

• 1 Jan: New Year's Day
• 27 May: Memorial Day
• 4 Jul: Independence Day
• 2 Sep: Labor Day
• 28 Nov: Thanksgiving Day
• 25 Dec: Christmas Day

2025 Support Holidays

• 1 Jan: New Year's Day
• 26 May: Memorial Day
• 4 Jul: Independence Day
• 1 Sep: Labor Day
• 27 Nov: Thanksgiving Day
• 25 Dec: Christmas Day